Singapore retail sales will stay strong

Following the report that retail sales rose over 11 per cent from February to March 2008, the Singapore Retailers Association is reporting that the outlook in sales is favorable through the end of the year.

ChannelNewsAsia reports that, despite the strong outlook, retail consultants are reminding retailers to offer diverse ways to lure shoppers in: one size does not fit all.

Cutting prices is only one way. Knowing your markets and offering great customer service are equally important.

Retailers are more concerned about improving customer service than any economic downturn, according to Retail Asia Online. They report that "the Customer-Centric Store, a survey conducted by RSR (Retail Systems Research), has identified “the need to improve customer service while keeping down costs” as the number one concern of industry players, with 56% of the respondents finding this a challenge."

Image Source GreatSingaporeSale.
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